Four overlapping tools
Rules encode known logic that almost always holds. Heuristics encode useful shortcuts that work most of the time. Statistics estimates relationships and uncertainty under modeling assumptions. Machine learning fits parameters that minimize a measured prediction loss. They overlap, but they are not interchangeable, and reaching for ML when a rule would do is a common professional mistake.
| Tool | Best fit | Risk |
|---|---|---|
| Rule | Stable known logic, audit required | Brittle on rare exceptions |
| Heuristic | Fast approximation, low stakes | Silent bias accumulates |
| Statistics | Inference and uncertainty | Wrong causal story |
| ML | Prediction from labeled examples | Leakage and drift |
Choosing the right one
Pick the simplest tool that absorbs the variation in the problem. If the rule is stable and inspectable, do not replace it with a model just to feel modern. If business stakeholders cannot define the target without a long meeting, no model will rescue them.
Combining them
Real systems mix all four. A fraud system might use rules for known patterns, a heuristic threshold for high-velocity accounts, a statistical baseline for expected behavior, and an ML model for the unknown unknowns. The interesting design question is which layer owns which case.